Terms and Conditions

1. general

1.1. These conditions apply to all offers, orders and
agreements from Greenland Webshop. From any agreed deviations
the customer has no rights for future transactions.

1.2. The sale of an article is effective after acceptance of the order and the
confirmation via e-mail. The order confirmation is also your invoice.

1.3. Should problems arise in processing an order you will receive a message as soon as possible by e-mail.

 

2. payment

2.1 The prices of the products are quoted in euros and include VAT.

2.2 Payment must be made within a period of up to 4 days. If after this period, no payment is received, the order of the article will be canceled.

2.3 You can pay online by credit card and Ideal. If we receive your payment, we will ship your order as soon as possible. We strive to hand over your order within 1 workday to PostNL.

 

3. delivery

3.1 For orders in the Netherlands with a total above € 75.00 (incl. VAT) we will charge no shipping costs. For orders below € 75.00 you pay € 5.95 for shipping.

3.2 We endeavor to hand over orders within 1 business day after receipt of payment for
dispatch. However Greenlandwebshop is not obliged to do so. We will keep you informed by email in case of delay.

3.3 An order will always be dispatched within 2 working days after receipt of payment.
The maximum delivery time is 30 days after receipt of payment.
If the delivery term is longer than 30 days, the buyer has the right to cancel the agreement. For this, no fee will be charged.

3.4 If articles are not available we will communicated this by e-mail. The
buyer has the option to cancel the order or to order substitute items for the same purchase order.

3.5 For orders and shipment to other countries than The Netherlands different rates apply:

  • The freight tariff for Belgium and Luxemburg is € 10,50. For orders > € 100,00 we will charge no shipping costs.
  • The freight tariff for (EU1 countries) Germany, France, Denmark, Sweden, United Kingdom, Austria, Spain and Italy is € 15,50. For orders > € 100,00 we will charge no shipping costs.
  • The freight tariff for (EU2 countries) Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal, Romania, Slovenia, Slovakia, Czec Republic is € 20,50.
  • We will only ship to other countries within the EU on request per e-mail. Please contact info@greenlandwebshop.nl for more information.

 4. Returns

4.1 A product can be returned within 14 days of receipt. This is only possible as a buyer gives us a notification by e-mail or phone before returning.
Any costs for the return shipment are for the account of the customer.
Returns will only be accepted if the product is undamaged and in perfect condition which includes original shipping packaging. Products can be returned to:
Greenland Webshop
c / o Pinbizz Webshop Fulfilment
Edisonstraat 83
7006 RB Doetinchem
Always keep your shipping receipt.

 

5. Contact

Our aim is total customer satisfaction. We do our best to deliver your order with care.
Are you not satisfied with our services please contact us via:

 

info@greenlandwebshop.nl

Greenland Webshop
Nieuwendammerdijk 403
1023 BL Amsterdam